September 19, 2009

Nokia E72 Full Review - Part 3: Performance/UI

One of the few things I’d think of changing with the E71 is its performance. One of the best if not THE best Nokia performer of all-time, the E71 was able to handle anything I threw at it, except bullets of course, but with the right application and Python runtime installed, maybe it’ll be able to do some dodging, Neo-style. So the E72 comes in this year keeping the same amount of RAM the E71 has – 128MB – which seemed great for the predecessor. The upgrade also features a new speedy processor – 600MHz instead of 369MHz, and the now-mature Feature Pack 2. One of the letdowns of the announcement back in June 2008 was the OS version. The FP2 had surfaced for a while, the N78 was out running it, but Nokia went for FP1 instead. Before I move on, if some terms sound like gibberish to you, then maybe you ought read Eldar’s review of both the FP1 and FP2. Let’s carry on. So I guess Nokia played it safe. Instead of letting its Superphone run a new OS version, Nokia decided to inject it with the stable FP1 version, along with some crappy looking icons. I could live with that feature pack but I could never look at my phone’s menu with those hideous grey icons around. They just felt...old. But now, all that has changed.



Taking it for granted that most of you reading this are either switching from an E71 to an E72, or just loving it so much they can’t wait to get their hands on it, I will not review the entire OS and Feature Pack 2, but I’ll talk about the differences you’ll see between the E71 and the E72.

1. Boot-up times:
It takes my E71 54.0 seconds to start up (the welcome animation included, stopped the timer when I saw the homescreen) so that’s a bit hard. Well, guess what? The E72 boots up in 22.1 seconds (same conditions). How about that?!

2. Free RAM:
And here’s the big surprise, the E71 manages to start with 70MB of free RAM while the E72 only shows 43MB. The gap is of course due to the fact that my device is an early proto, and none of that fancy “application memory allocation” Nokia brags about is there.


What I’d like to point out here is that the E71 has come a long way since it was first made available. Looks like most Nokia devices are 3 FW upgrades away from perfection; so Nokia, why not do those upgrades before releasing the device? I hope this gets through to whoever is concerned. I understand that major updates are based on user feedback, but the N97’s initial FW was a mess, and so was the 5800’s, the N96, etc. For the non-aware, this is a serious issue because unlike Symbian-lovers, these people will not give such devices a second chance. On the other hand, us who believe in the prowess of Symbian OS will always long for further updates and will hold on to our devices hoping one day they’d become perfect.

Back to our subject, the E71 has greatly improved (camera, speed, RAM…) over a year’s time, so I expect the E72 to boast even better features once it is out, or with the first FW update.

3. Internal memory:
The E71 does great with 110MB of internal memory. But how about 250MB? You like it? Well, you can have it on your E72. I wonder why Nokia never thought about that with the N97. It’s textbook stuff. Hopefully, the promised FW 2.0 will free up some RAM and fix the internal memory issues next month.

4. User Interface:
All the little things that used to bug you with the E71’s interface or OS are fortunately gone now. And not just the E71 but the entire FP1 clan. I’m talking about the clock not appearing in sub-menus, not being able to prioritize access points or organize destinations, the huge “small” font on the E71, the lack of audio themes, the microscopic caller ID, cropped homescreen wallpaper, the partially hidden sub-menu titles on the upper part of the screen…gone! What you’ll notice with the E72 is the following: slightly higher icons shortcut bar, bigger date/profile name, clock and notification icons (Bluetooth, missed calls, messages, emails, alarms, Wi-Fi, headset, etc.) all appear at the bottom of the screen on all menus and sub-menus, the clock is static on the right side – now I can finally use the “analogue clock” and show off Tehk, Pizero, or Dhanusaud’s amazing designs, 3 notification icons can be seen at a time not more (example: missed calls, Bluetooth and headset), improved readability over light-colored wallpapers due to the shaded background behind all the shortcuts/notifications in active standby mode, theme effects are here and they look awesome, audio themes let you customize the silliest alerts like “battery charging tone” and “memory card inserted” tone, Nseries-like rotating image gallery (more details in the 4th part of the review), the possibility to use shortcuts within the Calendar app (W for week view, D for day view, A for Agenda view, and T for to-do view) COLORFUL Ovi icons, and so on.

E71 vs. E72 homescreens


Wallpapers and white text over white background


Different notifications


Gallery


5. Usability:
And here I will mainly focus on the Navi Key and the rest of the keys but I’ll be brief about it since I had covered the keyboard in my review earlier. The keyboard is still flawless, and with the added functionality via the new labeled shortcuts and the extra keys, it rocks even more. The phone still looks almost the same, measures the same, and weighs the same so whatever issues you’ve had with the E71 are still going to be here. On the other hand, if you’ve loved the E71, you’ll adore the E72. As for the Optical Navi Key well…it’s rather a love and hate relationship really. The first thing I did after turning the phone on for the first time was to turn this option off. Why you ask? Well it requires some time to master it – it’s no trackball – and sometimes it’s just too damn sensitive. I’m not saying it’s a total failure because it comes in pretty handy at times but I never mind clicking the d-pad a couple of extra times in order to get what I want. I found it to be useful within the gallery where you can go through images at near warp-speed, it’s a nice feature when used within the Email application (while scrolling down to read an email), it’s pretty sensitive when used for the camera as it allows you to focus by simply touching it (opposed to having to fully press the mid button to focus when the Navi Key is turned off), and that’s it. It’s not that useful for browsing because it is not accurate – sometimes scrolling is dead slow whereas at other times you skip entire paragraphs with a gentle touch so I say it needs calibration. And though you can mess with the sensitivity levels (high-medium-low) I found it to be the same on all levels. Also, you can get haptic feedback-like results by turning vibration on, thus causing the phone to vibrate every time you touch the Navi key. I hope this will be fixed with the official release of the phone or else it will have the same fate as the touch-sensitive navipad of the N96. Yes, initially, the N96 had the same option as the N81. It was later on removed. Bottom line: I find it silly having to touch the Navi key a zillion times to scroll down through a long list of songs while I can double click on the d-pad (down arrow) and dash like hell!

Navi Key options




6. Multitasking:
I never had issues with the E71’s multitasking capabilities, in fact I still consider as the best multitasking mobile phone out there, yet I cannot but praise the E72’s sheer power. Pause for a moment and think about this: the E71’s power coupled with a 600MHz processor. Now read on. I was determined to bring the E72 down to its knees tonight, opening every possible application I could, proving there’s reason behind calling this device an early proto with a loony firmware, but I failed. Constantly. Here-below is a list of apps that I tried running at the same time: (copied them straight from Handy Taskman’s main window)

1. Standby
2. Quickword (began writing down silly words…)
3. Message Editor (wrote a silly note to an anonymous person)
4. Log (checked who called me today)
5. File manager (browsed the apps I intend to install)
6. Gravity (did some twitting)
7. Slick (opened my MSN account)
8. Settings (no clue why)
9. Best Taskman (a second task manager app)
10. Music Player (playing in the background connected to Bluetooth headset)
11. Themes (switching back and forth between the preloaded stuff)
12. Calendar (added a new to-do note)
13. Messaging (running in the background)
14. Bluetooth (running in the background)
15. Handy Alarm Pro (added a new reminder)
16. Adobe Reader (running in the background)
17. Quickoffice (running in the background)
18. Email (Nokia Messaging) (syncing in the background)
19. Opera Mini 5 beta (checking my blog on it)
20. Web (downloading Best Screensnap)
21. Gallery (running in the background)
22. Clock (running in the background)
23. Profiles (running in the background)
24. Notes (running in the background)

And guess what! I still had 10.1 MB of free RAM, and the performance was still flawless. No lag whatsoever. Now the tricky part. Let’s use some kryptonite. I fired off the Ovi Store app and it’s a good thing the E72 cannot talk. Think screams of pain and agony accompanied by some cussing and nausea. The phone froze just like the N86 does after installing the application. It wasn’t responding anymore so I hit the red button to bring back the homescreen. Right after that RAM was down to 5.4MB. Apparently, the Ovi Store had exited, so I got back to my initial list of processor/RAM abuse, opened a new web page to download another app, RAM up to 8.4MB. Added the contacts application, RAM down to 5.6MB. A bit of multitasking – jumping between windows, and RAM is back up to 11MB. Looks like Opera Mini quit. Fire it on again from the list of recently opened apps. Add to that World Traveler app and Handy Blacklist, the Taskman application no longer lets me scroll down. In fact, some of the apps don’t show in the list anymore or constantly appear/disappear. RAM back down to 6MB… performance still flawless, no lag. Installing the app which I’ve downloaded – RAM down to 5.1MB, and now yes NOW you can feel the lag but it’s totally tolerable. You’re scrolling a long list of names and sometimes you get that millisecond pause, so I can live with that. I closed all apps and switched to the taskmanager, RAM was back up to 33MB.


If there’s anything else you’d like me to do, then I’m ready, but I think the fella suffered enough tonight.

7. Extra features:
I will try covering the browsing aspect along with the multimedia features in my next post (radio with RDS, music player, etc), but right now I want to talk about the extra features that should make you want to ditch the E71 in favor of the E72.

First up is the accelerometer which only allows you to do certain stuff unlike normal devices where you can use it for screen auto-rotation. Here, you can silence calls and snooze alarms with it, and perhaps use it with Python to make use of some nice apps.
Next is SW update application which scans your phone and the Internet for possible updates to your pre-installed apps, or offer you some newly-available ones.

The E72 comes preloaded with Font Magnifier, Quickoffice v5 (and you’re eligible to a free upgrade to the full suite v6), Adobe Reader 1.5 but no free upgrade to 2.5, Nokia Messaging native application, Ovi Store client (which crashes at per-second rate). The phone greets you with the Phone Setup Wizard taking you through all the steps to “make it your own”, 2 pre-installed games (Block Cascade and Solitaires) are there, N-Gage is not preloaded on my handset and there’s no sign of download availability so I guess it is yet to be supported, and also the E72 features active noise cancellation which enhances speech in noisy environments. Nokia Maps is onboard, and now the phone has a compass for better navigation, IBM Lotus Notes Traveler prompts you to install it once you access the Email app and try to set up a corporate email box, and here’s something that drew my attention: the datasheet of the Nokia E72 says it comes with “Nokia Messaging service (lifetime license)” like Nokia’s trying to tell its non-Eseries users to start saving up some money for the service. With the current ups and downs, I believe nobody’s willing to pay.

Noise Cancellation



It is really not necessary to discuss battery life, first because the E71 did such a good job with its battery, and second because the E72 has the same battery and an improved OS, which means more battery life for us users. A small example on this is my current battery level which is down to 3 bars, the phone has been on for 3 days with some extensive testing, lots of photo snapping, Bluetooth audio streaming, around an hour of phone conversations, SMS, email, Wi-Fi, and music through the loudspeaker… Yes, 3 bars left, looks like it will survive the entire test on a single charge!

The 4GB microSD card in the box is a great choice – even here Nokia tried to one-up the E71’s 2GB card, and I cannot tell you anything about the cover or the rest of the accessories because I simply don’t have but the handset with me! Anyhow, a cover and hand strap are confirmed because the E72 is a pet worth protecting and keeping on a short leash.

Hope this covers most of what you are looking for. If not, I’m here to help. Let me know with your comments. Stay tuned for the multimedia review, tomorrow hopefully.


UPDATE: (22/9/2209) Downloading the newly released Ovi Store App solves all the freezing problems. The previous version was 1.05(271) clearly not working with the E72/E52 or N86, whereas the new one is 1.05(313) - it works smoothly, never hangs, just like on S60 5th edition devices. Scratch that con out!

30 comments:

Woody said...

Thanks a lot Antoine! I really enjoyed reading your reviews, if you can please do a browser test speed between the 2 phones in your next review. I really care about that, and if you could check the Flash version if its updated or still the same. Thank YOU!

Ant1 said...

Sure thing, the browsing/multimedia are up next. I will comapre times between Opera and the native browser as well... Just need to find the time :)

xantar76 said...

Thanks for the great work you're doing.
Excuse my bad English, are Italian.
You could deepen review testing of the most popular programs? Type the new Opera Mini, CorePlayer to see the power and fluidity of the phone? It would be interesting to see how he copes with the video, the power on the most famous games in the 3D (thin ones "heavy").
The audio with the mp3 how about the speakers and headphones? The famous "hand effect" of which so much has been talked nell'E71, or receipt calodi holding the phone.

In many in my part of the videos are waiting with great anticipation, about the potential audio / video, games (3d), using external programs, see the fluidity and speed of this terminal. :)

Thanks again for the excellent work;)
> inverti

Ant1 said...

Hey there, no worries, I can handle Italian and my French is as good as my English, but just for the sake of communication and keeping everybody aware of what's going we're keeping all things in English :)
As for what you asked for, I'll do my best to test that out. I've already installed the new Opera mini in addition to some other third-party apps, and I'm testing the audio/video capabilities as we speak. Browsing is definitely on the list as well.

Preston said...

Hey Ant,

You are doing a brilliant job with these review series - I've been following it closely. With the E72 what I really like to know is how well it handles video. Can you do a test with a high bit/frame video and see if there are any lags?

I know that E71 isn't perfect at this, however I'm hoping that the improved processor on E72 will make these issues thing of a past.

Ant1 said...

I've tested the E72's performance while playing a movie at 715kbps. Would you like me to try at higher, say 1.5Mbps? It showed no lag whatsoever, and that's coming in the review. I've also tried a short video at 1.2Mbps, no lag as well. I'll elaborate more inside the piece I'm writing.

Mino said...

Great review, very informative!

Is there an option to remove the "big clock" from the homes screen?

Like on those pictures:
http://gizmodo.com/5302612/nokia-e72-hands-on-like-e71-but-more-better/

Many thanks.

Anonymous said...

Very nice review, at least a decent E72 review. Waiting for the next part.

Let us know how it behaves when using full card+ram encryption... plus the GPS sensitivity and stability.

Oh.. and audio quality on that new 3.5mm jack... with good audiophile headphones. :)

Ant1 said...

@Mino: Thank you, to tell you the truth the first thing that got me excited when I got the E72 is to try and turn off the big clock on the screen, spreading the content all over it. No luck. I thought that by skipping the time/date setup at the beginning (pressing the red button) I'd be able to do so but it'll still show. Proof of this is that the proto on Gizmodo's page has the date on the top and the clock at the bottom, so they have been set up. I'm guessing it's a proto that's earlier than mine, and the date (if accurate) shows it's June 2009. Anyway, I'll keep trying to make it vanish, maybe there's a setting tweak that'll make that happen :)

@Anonymous: Thanks as well,I'll be dedicating that last part of my review to requests, so as soon as I'm done with the multimedia/browsing part, I'll post something about all the questions I have been asked. Also I'm currently trying on several handsets which I will include in my write-up.

Meanwhile, if you have any requests please let me know.

Cheers!

Anonymous said...

Hello Ant!

Thanks for a great review so far!

I was wondering if you could, if possible, show a pdf file on the E72, so I can see how it looks. I'm planning on buying the E72 when it comes out but I'm curious how such a pdf file looks on the E72 screen.

Keep up the good work!

- Bxx

Anonymous said...

Thanks a lot for this great review.
I'm looking forward to your review of the multimedia features.

Ant1 said...

PDF will be there in the last part (under requests), shall post some screenshots. Multimedia will be up shortly. Thanks for your support everyone :)

Andrei said...

Can you please post a review regarding navigation (how it's working, how fast it is, how the compass is working).. and also some video recordings for navigation?

I would appreciate if you will make this review more comprehensive.. don't stop only at those details!

Nice attention to details, review is very good made!

Also, please say something about sensors: accelerometer, magnetometer, compass.. and tell us something about other sensors.

E71user said...

Great review!!
As asked above im also curious about the GPS improvements over the E71.

Ant1 said...

Navigation coming up in the next post. Add anything you'd like to see and I'll try my best to deliver. Video review will also be up afterwards.

Ant1 said...

@Mino: clock CAN be turned off but not in active standby mode. I will show you in the next post by uploading screenshots.

Andrei said...

Sorry, I didn't paid attention, it's a prototype phone or did you buy it directly from a store? On which price was?

Would be interesting to test it as a modem, to see on which speed it makes the downloads. Doesn't matter if the carrier is good or not, I just want to know a transfer speed on HSDPA+ with this phone. I will use it alternately as a data modem.

A.

Anonymous said...

Excellent review, thanks for publishing!

My last Nokia was the E51 which I sold when I discovered that there is no icon, no way of knowing if you've missed any alarms that have went off but that you missed (which is ludicrous: why wouldn't you want to be notified of this, just like you want to know if you have any missed calls?). I loved the phone otherwise and would have gotten the E71 later if it weren't for this.

So the big question is: if an alarm goes off (both from the calendar and the alarm app) and you don't dismiss it at that moment, is there any notification/icon of some kind that informs you of this, so you know that you missed it (just like you get icons for missed calls/sms/mails/etc...)?

All other smartphone platforms do this so I was extremely surprised and disappointed when I discovered that S60 doesn't. So the million $ question is: how does this version of S60 behave with missed alarms?

That's the only thing that keeps me from going back to Nokia, as I love the E72 form-factor.

Thanks.

Ant1 said...

Andrei, it's a proto for sure :) I wish I had bought it. Suggested retail price is around $550 but it may vary depending on the country and the taxes. As for your request of testing HSDPA+ I'm very sorry to tell you that I don't have that service running in my country. I can connect to EDGE and we're still waiting for 3G to come our way :) tech enthusiasts suffer here... I guess that's one of the downsides of this job: you cannot finalize a 100% test - that's why I try to carry out such download speed tests whenever I am abroad.

Anonymous, you are right about that. But I've grown accustomed to Symbian and whenever I have something coming up and I miss the alarm, I can check it back on my homescreen (in active standby mode). What you can do is set the alarm to snooze for short whiles (5 minutes is good) then it would go on and off every 5 minutes until you dismiss it. This works for both the Clock and the Calendar, meaning it can be applied for appointments, memos, to-dos and simple alarms. But you are right, an icon would be nice to realize you've missed an event. A shout out to Nokia, maybe they'll add something similar :)

Anonymous said...

Thanks for the quick reply Antoine.

Do you know if there's a limit to the number of times the alarm snoozes?
If it's infinite then it would be a good workaround.

Again, thanks for publishing the most comprehensive review of the E72 to date!

Ant1 said...

Well I've set the alarm to snooze for 1 minute and did so for 6 times, then on the 7th time the snooze button on the right disappears. So 7 times is all you get, then you have to hit the STOP button.

Anonymous said...

Hi Ant1,

Does the font magnifier also work in resizing the font size of text messages? One gripe I have with e71 is that i couldn't resize the font of the text message to a larger size- am far-sighted and i sometimes forget to bring my reading glasses, so reading messages on the e71 is a real challenge for me when that happens. thanks!

carte nintendo ds r4 said...

we really like the E51's design but the power, volume and recording keys around the edge of the E51...

Anonymous said...

hi thx for ur effort to bring us such indepth reviews abt the e72,,,,,,but i need to know plz if we can do msn chating with the pre installed IM

thank you

Ye said...

Is it possible to setup email account with wifi connection? I don't have 3G service. I tried several time to add the email accounts but it goes back to the previous screen.

Anonymous said...

Hi Antoine:

Superb review. Could you please let me know the in-call voice clarity, volume and reception of E72. This is what I consider the first thing in any mobile that I want to buy.

DrVx said...

Here is my take. I have had the E72 for a month now and I am frustrated like hell.
Issues:-
1.Camera takes 4-5 seconds to open and the 'processing' message remains for as much as 6 seconds after takin a pic. On my E71 it took less than a second.
2. Phonetinfo, and Phoneinfo show the processor speed as 192 Mhz, though some claim that a newer version of Phonetinfo will show 600 Mhz.
3. The Email software from NOKIA is regressive. The IMAP folders are not easy to reach as on E71 and they do not display the number of unread messages in brackets. You need to open all folders to be able to know if there are any unread messages.
4. There is a lot of animation / transition time in the email program. I would ask NOKIA to do away with the transitions and make it snappy.
5. The back cover on E71 was solid but on E72 it keeps coming loose. There is only one button which is gets pressed accidentally and many a time I have lifted my phone from the table and the back cover is falling off.
6. The menu has been redesigned to make you go several levels. On E71 it was menu>setting> whereas on E72 it is menu>control panel> settings making you click more buttons. In order to go to maps you need to go to menu>app>gps rather than menu>gps on E71. I know one can rearrange the icons but this is regressive development from Nokia.
7. The sync cable is like 6 inches long. On the E71 I could lift the phone from the table and answer a call while it was connected to my laptop, but in E72, I have to disconnect the cable or bend awkwardly to take a call. Why a 6 inch cable, down from a meter long cable on E71.
8. On the E71 camera screen, you could go to options>gallery, but on the E72, the gallery option is missing making you scroll through the main menu to go to the gallery.
9. During a call, the optical key stops functioning. If you are scrolling through a number or the menu while on a call, the optical key will not work. It also does not work in the Camera menu tool bar once the picture is taken. It works before the picture is taken.
10. I have not had once incident when the voice recognition could make out who I was trying to call. It always gets the wrong name.
11. The plastic covers for the Micro USB and the MicroSD card fall off. They have to be very carefully pulled out or else you can lose them.
12. Another issue is that unlike E71 messaging, there is no option to sync the 'read' message status. It automatically does. Meaning, if I have read a message on the phone, it will show as read on my Gmail.
13. There is no option to turn on HTML messages universally. One has to do it for every mail individually.
14. While playing music, the optical key is inadvertently sensing the insides of my pocket and skips from song to song. I have to go to main screen and manually lock the keypad to be able to use the music player with the phone in my pocket.
15. The RAM shows only about 25 to 30 MB free with all apps closed using Taskman for the purpose. On E71 it used to be 60 MB or more. I have many a times got a 'memory full' error message on my E72. I never ever got this message on the E71 ever.
16. I have sometimes got the 'maximum number of connections in use, close a connection?' error message when I have only one opera mini screen open. Bug ??
17. The Internet Radio app has been removed.
18. There are only redundant games like solitaire and block cascade.

Apart from these the positives are a larger C drive (260 up from 120 on E71). The Torch key (long press space bar). The integration of Nokia Email with the Nokia inbuilt messaging app. Option to change snooze time in clock alarm , erc.
Overall, I am still regretting having bought this phone and hope I had kept my E71. This phone is going to be a failure if the firmware updates do not fix the problem. If any other user has a different experience, then please do let us know. Thanks

V

Anonymous said...

I have the some issues with E72 as desribed by user DrVx .

Anonymous said...

I totally agree with DrVX. I'm cursing myself, since I bought E72. A firmware update is required as soon as possible.....

Anonymous said...

What are redundant games?

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