I’ve spent the last week with a Finnish device that has a heavy burden on the shoulders: to stand up to all E71 lovers’ expectations and perhaps draw in a dozen Nseries fanatics. Usually, the more you expect from a certain a device the less you tend to like if it fails to deliver. Like when the N97 came out, we all thought it was going to be THE Nokia device that will replace all. Unfortunately, the N97 needed and still needs a bit of tweaking and upgrading to live up to that hype. The E72, well, it did not disappoint me. Truth be told, whatever I expected it to be turned out a fact, and though I had been a hardcore E71 user and Eseries lover for the past year, I’m totally convinced the shift to the E72 is justified. It should be made.
I’ll make you a check list and you can decide afterwards: (not in order of preference)
Crucial changes:
- 5 megapixel camera (improved flash + panorama mode + focal length)
- 3.5 mm audio jack and located on top
- 600 MHz processor
- Feature Pack 2 (with all the goodies it brings)
- USB and normal charging
- Improved screen (colors and illumination)
- Improved keyboard and d-pad illumination
- VGA video recording
- Faster data transfer in mass storage mode
- HSUPA and HSDPA up to 10.2 Mbits
- Better browser
- Accelerometer (turning and maybe* tapping controls)
- Magnetometer (built-in compass)
Cool Upgrades:
- 250 MB of internal memory
- Optical Navi Key
- Two additional keys for the keyboard and remapped shortcuts
- Improved battery life
- Less crammed one-touch/soft keys
- Usable front camera
- Native Nokia Messaging app
- 4GB microSD card included
- Usable flashlight
- Better located volume keys
- Cooler-looking USB and microSD ports
- Nice choice of colors
- Active noise cancelation
- FM RDS Radio
All that is still crammed inside the same ultra-slim package we’ve all fallen in love with. So if all the above does not convince you to go for the E72, or at least make the upgrade from the E71, I don’t know what will.
Getting a little picky here, here's what I would have loved to see on the E72:
- OLED screen
- 192 or 256 MB of RAM
- A second speaker (2 speakers at the bottom of the phone, one on each side)
- The low dash or “underscore” _ symbol on a key instead of the symbols menu
- FM Transmitter
Maybe on the E72's successor, Nokia?
Looking back at the N95 – end of 2006, it was the most amazing pocketable gadget of that time, and it kept that title for quite a while. Though the E72 doesn’t bring a breakthrough in technology to the Finnish company's portfolio – the GPS, the 5-meg camera, the microSD card, the accelerometer… were and are still here, the E72 can dominate easily. You see my perspective is that in a world where powerful devices emerge day after day, ones that are capable of taking snaps at 12 megapixels, recording video for hours on gigabytes of internal storage, and processing data at higher speeds; ones that sport several inches of screen, multiple speakers, touch-sensitive displays, sliding/tilting/swiveling/transforming mechanisms; ones that come in funky colors, with cool accessories and all the bells and whistles… (you get the point). In this type of world, it’s always nice to settle for the device that does it all, and does it well. That would be the E72.
It doesn’t take 12-meg pics but takes damn good 5-meg ones. It doesn’t have 64GB of memory, but can be upgraded to a decent 16. It doesn’t have a touchscreen but has an AMAZING full keyboard. It doesn’t have the 1GHz processor or the 256MB of RAM, but still works like a dream. It doesn’t mutate into some other kind of gadget or slides up and down, but has the greatest build quality. Like. Ever. It doesn’t have the world’s best push email service, but hey MfE and Nokia Messaging do a pretty decent job for me. It doesn’t have stereo amplifiers but a single loud and proud speaker… I can go on for hours, but I won’t, because once again you get the picture.
E71 users, if you ask me that single question on your minds right now “should I make the switch?” I say HELL YES.
The infrared port is gone, but if that’s reason enough for you to abstain from buying the E72, well, it’s either you’re nuts, or you have a really old laptop running Windows 95. In both cases, you’re reading the wrong blog buddy.
As for other users, it totally depends on your needs, more on your taste. I can only think of one non-qwerty device that's capable of performing equally well right now, and that's the N86. I was asked on Twitter by a friend to choose between the N97 (my current handset) and the E72. I replied “easy, the N97. I’m a multimedia-oriented user”. Well, a week from that reply, and I already feel like a fool for doubting the E72’s capabilities. I do love huge screens; I like the touch displays; I love a nice big keyboard, colossal memories, widgets, etc. But for some reason, I cannot take my SIM card out of the E72 and put it back where it used to belong. I cannot even switch back to my now-old E71. My E72 comes in a much smaller package, yet seems to do everything that the N97 does. Sometimes even better. Let's not go into details here but just think... Generally speaking, this is quite true.
When all is said and done, the E72 remains true to the Eseries saga, more accurately to the saga that the E71 has created. Not the E70 or the E75. The E71. Worth the upgrade? Yes. Worth the money? Definitely. Two thumbs up for it, and all the star ratings that you want.
So my final question to you Nokia is: how will you improve the E72 next year? Go ahead, impress me.
This concludes my thorough review of the E72. It’s been almost a week only, so there’s much room for further testing. That’s why, below, you’ll find the REQUESTS section in which I will try to answer all the questions that have been posted as comments. Also, any aspect of the phone that hasn’t been fully tested within the review will be mentioned hereunder. In case your question hasn’t been answered yet, please be patient; it will be, as I am going through the comments one at a time by date preference. This section will be left open for future request so keep coming back to get updated and please post your recent questions on this page. Thank you!
REQUESTS
(updated regularly)
1. I would like you to test the browsing speeds, and see if the browser renders the website faster than the E71 or is it the same. - It renders it slightly faster.
Check the adobe flash version if it's the updated version. - It's still the same 3.0 version but I expect a FW update to introduce the 3.1 version.
Try to open many apps at the same time and see how much it can manage simultaneously. I've tried opening 24 applications and RAM was down to 5MB or so. It does pretty good although at start-up it didn't have as much free RAM as Nokia claims it should or as much as the E71 has.
Does it have the same procedures to connect to a local wireless network or somehow better now? Feature Pack 2 allows you to organize access points and prioritize them. Also, it can allow you to add different access points and divide them by destinations (Internet, Multimedia, WAP...) so it's pretty handy because you can then choose the default connection to be, say, "Internet" and the device will automatically detect which access points should be used.
Does email still show text or HTML is now implemented? Email shows text by default and you get a "show HTML" option in every message you open. Freedom of choice ! :) check below image.
2. Does geotagging pictures work with the E72 prototype? How does the feature work? NO, looks like it's not there in this proto. It's a shame if it's not native, but since I'm not sure about it, I did not add it to any of the above lists of improvements.
3. How about dust under the screen? Nothing appears to have lurked under my screen so far.
4. Can you do a test with a high bit/frame video and see if there are any lags? I’ve tried playing 640, 715, 925Kbps, 1.2, and 1.5Mbps videos on it with no significant lag. You’re all good to go.
5. Is there an option to remove the "big clock" from the home screen
?
- Anyway to hide the big clock in the home screen? I saw early pictures of the E72 where the home screen is like the E71x one without clock.
Yes there is, however it’s not like we’ve seen it in early photos. The clock can only be removed if using either of the two non-active standby screens. The first is the BASIC screen which shows no shortcuts, only soft keys and you can assign your d-pad to do the work for you (left does something, up does something else…)so the clock is gone there. The second is the TALKING THEME where you have no clock but shortcuts with TTS (text to speech) meaning the phone will read out lout anything you have selected. Those are the only two options to remove the big clock in my phone. Please check the screenshots below for a better understanding of things. It would be nice, however, to be able to remove that clock from the Active Standby mode. Maybe an option that can be toggled in upcoming firmware?
6. I was wondering if you could show a pdf file on the E72, so I can see how it looks. I'm planning on buying the E72 when it comes out but I'm curious how such a pdf file looks on the E72 screen. Voila!
7. Could u please test the email functionality of E72? Specifically does it support HTML emails and seamless attachment download and viewing??
- My question is about the performance of the Gmail tool. Does it work or should you go with the Nokia standard e-mail app?
The Nokia Messaging app is the same as the one on the E75. It works very well once it is set up correctly. Currently, I cannot set multiple inboxes simply because the phone is not supported. I cannot even update my FW because the phone is not supported either. My Gmail worked great on it, but nothing else seems to work. I’m not even getting an error like it sometimes happens with NM. I set up my mailbox but it never appears. The only thing that worked was Gmail. It supports HTML and seamless attachment download, I’m sure, check the pictures for that. Back when I had the E75 on test, I had 7 inboxes set up on it and it was working flawlessly (Ovi, Gmail, Hotmail x2, Yahoo, GMX x2).
8.How about posting some full-size camera photos, including night shots?
Here you go, let me know if you need more. (night, inside, dusk, closeup, outside)
9.Performance/stability when using full card/ram encryption. The new CPU might help with this. Well the phone memory encryption went smoothly, about 1 full minute to encrypt all the data on the phone; however the card encryption was pretty weird. While on the E71 an 8GB card took my 1 hour and 40 minutes to encrypt and almost the same time to undo that, the E72 did that in a flash, which I think means it did not encrypt/decrypt. Once I chose to encrypt the card, I was prompted to enter a passphrase. I did. Then to enter the key name and I did. And suddenly card encryption was “on”. That’s it, no waiting. I believe it was improved but not that greatly. So I’m guessing it’s a firmware bug, because the card doesn’t seem encrypted when used elsewhere. Note that encrypting the phone memory took almost the same time on both phones meaning it’s not vastly improved.
-GPS performance. It’s better than the E71’s, but wait for my article, I will elaborate more.
-Magnetometer performance (is there a built-in simple compass tool?) No there isn’t (a tool or an app); or at least my device doesn’t have that. You can check the compass once you have a lock on the satellites. I’m uploading a pic for you to check. But it’s accurate enough when navigating. More on that is coming up, the article is ready; unfortunately all my screenshots got wiped out/disappeared for no reason. I will have to take the necessary screenshots once again; I’m talking 30+ pictures. Hopefully I can do that tomorrow after work.
-Some more comments about the optical navikey? Is it useful? Like I said in the browsing part, you only find it useful within the browser, sometimes maybe the gallery if you have too many photos. Around the menu it gives you a headache because you can never aim and hit, you’ll always end up clicking another icon… I’ll be working on a video showing how it can be used with the browser.
-Overall firmware stability? Any crashes or problems like the E52 is having? So far, no crashes whatsoever, but I wouldn’t say it’s final. Maybe the commercial version of the device will occasionally crash, but that’s extremely unlikely. The proto I have hasn't restarted once yet.
10. Did Nokia fix the "Light Leak" where white light would be visible around the D-pad area when in a dark room? Everyone always brags about the E71 build quality, but that light leak still bugs me on my E71. You can slide the whole QWERTY keyboard to "fix" it, but it slides right back. There is a light leak, however a very small one. The keyboard is rock solid; you cannot slide it. The leak is not visible unless you are holding the phone at a certain angle and only over the two soft-keys, unlike the E71 where you could slide down the keyboard and view an entire "line" of leaking light. Correct me if I'm wrong, but that's what happens with my E71 now. Anyway, attached is a pic showing the leak we're talking about.
And by the way, check out this picture below, I think the volume keys look way better now when they are lit.
11. Navigation:
As you might have all noticed, the majority of the requests had something to do with GPS and navigation, so I’ve tried my best to carry out some tests in order to see how the E72 behaves when used as a GPS unit. There are, however, a couple of things you should keep in mind:
- What I always repeat in all my reviews: the unit I have is a prototype and sometimes it behaves awkwardly. Both hardware and software on this device might not be final, so I will be waiting for a retail package to be able to judge it.
- My country – Lebanon – does not have detailed maps from Nokia, yet. I hope we get them sometime soon so I cannot tell you how Nokia Maps behaves when turn-by-turn voice guidance is activated or Walk option is turned on. You have to bear with me until we get a decent set of maps.
Navigating with the E71 was never a hard task for me. Although I’ve read and heard complaints about how hard it was for the E71 to get a lock on the GPS satellites, I’ve tried it both in Europe and the rest of the Middle East (by rest I mean excluding my own country) and it never took more than 4 minutes to lock. I understand that’s a long time to wait but 4 minutes was the worst case while I had some good times like a minute or two in the UK. I’ve tried Garmin and Nokia Maps on it and they both worked fine.
On to the E72; The experience is a bit weird but I relate it to the fact that what I’m using is nothing but an early handset, one which has been over half the globe and through rough testing before it got into my hands. I’m saying that because while at times the E72’s behavior was amazing, at other times it failed to connect, trailing behind the E71 which showed great results.
I’ve been carrying out some tests for the past week and came to realize the following:
- At a given spot, when the E72 WANTS to act normal and connect, it does it in less than a minute, which amazed me.
- The magnetometer works great, as per the shots below, and takes between zero to 4 seconds to shift from one direction to another depending on your status: if you’re standing still and messing around with the phone, it will not detect your moves that quickly. But when driving and you make a turn, the switch is almost immediate.
- I don’t have detailed maps but I do get the positioning, the trip distance, the speed and everything else. And I do get the country’s name (thankfully) so it’s not that bad after all. So it locks and shows me my position on the map but no details around me whatsoever. Just barren land and a blinking red dot.
- When the E72 refuses to connect – for some reason which I ignore – the E71 succeeds after a while, leaving the E72 with the message “GPS works poorly indoor and in closed areas”
- While in “Satellite Status” mode, you can choose to change the view and visualize the satellites as squares on a radar-like map instead of the usual displayed bars.
- You can turn off the compass.
- I never used any Internet connection to aid the phone when trying to get a lock.
- While inside the car, it took almost double the time to lock (compared to when walking outside), which was roughly around 2 minutes.
Overall it was not a bad experience, but I believe the sensitivity can be much improved, just like it’s promised to happen with the N97 in the upcoming FW. Another weird thing was the Garmin XT was never able to get a lock; the signal was always too weak even when I was navigating on foot. It would have been great for me to able to get a lock with Garmin since I have the maps installed, but even though I had linked it to the internal GPS, it always failed to lock onto more than 3 satellites.
As a short conclusion, I cannot assume that navigation will be way better than the E71, but I cannot deny the improvement. When the E72 worked normally, it was great, and yes, better than the E71. But when it didn’t, it made me realize that nothing had changed, and that this aspect of the phone hasn’t been taken to the next level. Only time can tell. Hopefully, the next test I carry out will be on a retail unit with the final hardware/software.
12. I'm grateful if you could show me the photos about the difference of main contacts list in between E71 and E72.
Sure. Notice that the E71 (on the left) shows an icon next to each contact (whether it's a mobile number, normal landline number, fax, etc) but the E72 doesn't, even if you set those as "defaults" from within the settings menu. Hopefully it will be fixed, i used to love that feature although some find it to be a bit silly.
13. To answer all questions related to email (especially in comparison to BB services), Nokia Messaging and MfE (Mail for Exchange), here’s a brief piece:
- Nokia Messaging is native, meaning you won’t have to install anything out of the box.
- You will not find Mail for Exchange in a separate folder or as a separate application anymore since it is merged with NM (Nokia Messaging); you can choose how to set up your inbox at the start by selecting MfE or POP/IMAP or Lotus Notes (Traveler).
My phone is right now charging itself without being plugged into the mains. I swear. Let’s go on.
Once you've established a connection, entered your email address and password, and things are up and running, you can go through the following:
Within the global email settings, you can choose preferences such as previewing body texts, the emails list layout, notifications on screen (header, pop ups, unread mail) title dividers, etc.
Inside the settings menu of a particular mailbox, you can set a reply-to address, signature (something like: sent from NM on my E72), what to retrieve, additional folder subscriptions (like say in Gmail where you have set up some labels), and finally “when” to sync. Here you can choose to do that all days or simply work days, or maybe no day at all. You can also choose connection hours, meaning auto-sync would be disabled outside the brackets which you set. As for the update frequency, you can set it to update every 5, 10, 15, 30 minutes, or every 1, 4, 12 hours, 1 day, after notification or Manual where you would have access the application and choose to sync.


If you ask me, this works quite well and it ALMOST seems like it’s push email once set to update every 5 minutes.
As for Mail for Exchange, well that’s pure push email but you have to have a corporate address (Microsoft Exchange account) mainly associated with the company you work for. You can also sync calendar and contacts and tasks with this application as long as all settings have been entered correctly. And that's done immediately, real-time, no bull. Now that Gmail supports push email, I recommend redirecting your email accounts to your Google Account and setting it up with MfE (by defining the server address as m.google.com) and then you can have all your emails from all you accounts pushed to one application on your phone.
BlackBerry Enterprise Service and BlackBerry Internet Service have been there for quite a while and they work great, one has to admit. But you’re bound to using only a BB device, not more. With NM, you can use any Nokia device you like (at least the ones that support it) and make sure you’re getting your email on your homescreen whenever you need to be.
The reason why I had previously mentioned in this post that the E72 “doesn’t have the world’s best push email service” is because NM was and is still suffering a bit in certain countries and on certain handsets because it's still on trial, while BES and BIS are solid. Maybe one day, and hopefully soon, we can say the same about Nokia Messaging, because honestly, it works flawlessly on my E71. However, on the E72, I was never able to set up more than 1 mailbox: Gmail.
I hope this was helpful. Please keep sending in your requests, I will try to answer them all. Meanwhile, it’s time for me to move on to other handsets. I’ll be keeping an eye on this post and my emails of course in order to help you with your inquiries.
14. Could you possibly post an image of a newspaper clipping? Possibly one whole page of a tabloid and another of half the paper.
Here-below are images of a page from Wired Magazine. I haven't resized or done anything to them so you can check the quality. Let me know if you need more snaps.

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